Privacy Policy

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Privacy Policy

Effective Date: January 28, 2025

Frederick Douglass Tutoring LLC ("FDT," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website fdtutoring.com and the FDT AI Tutor platform.

By using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to provide you with the best tutoring experience. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, and any other      contact information you provide during registration or booking.
• Account Information:      Username and password for your account, payment information (such as      credit card details), and billing information.
• Tutoring Information:      Your tutoring session history, subject preferences, grades, feedback, and      progress records.
• Technical Data:      Information about your use of our website, including IP addresses, browser      types, device information, and session logs. This is collected through cookies      and other tracking technologies to improve our services.
• Academic Data:      Information about a child's learning needs, grades, tutoring session      details, and test scores.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: To offer personalized tutoring services, including      both live sessions and access to the FDT AI Tutor, and to improve our      platform based on user feedback.
• To Process Payments:      To complete transactions, process payments, and handle refunds.
• To Communicate with You: To send you session reminders, updates, newsletters,      and marketing materials (only if you opt-in).
• To Manage Your Account: To support account creation, logins, and account      security.
• To Comply with Legal Obligations: To comply with applicable laws, such as those related      to taxes and privacy regulations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers:      We may share data with trusted third-party vendors who help us run our      services, such as payment processors, hosting providers, or customer      support platforms.
• Legal Compliance:      We may disclose your information when required by law, such as to comply      with a subpoena, court order, or other legal processes.
• Business Transfers:      If FDT undergoes a business transaction (such as a merger or acquisition),      your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Improve user experience.
• Analyze website traffic and usage patterns.
• Provide targeted advertising.

You can manage cookie preferences through your browser settings or by using the opt-out mechanisms provided by third-party advertising networks.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to delete your account or request that we no longer retain your data, please contact us at the information provided below.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction:      You may request to access or correct the personal information we hold      about you.
• Deletion:      You can request to delete your personal information, subject to legal and      contractual restrictions.
• Opt-out:      You can opt out of receiving marketing communications at any time by      following the unsubscribe instructions in our emails or contacting us      directly.
• Parents or guardians may request access to, correction      of, or deletion of their child’s data by contacting us directly.

To exercise these rights, please contact us using the contact details below.

8. Children’s Privacy

Frederick Douglass Tutoring LLC recognizes the importance of protecting the privacy of children under the age of 13. We comply with the Children’s Online Privacy Protection Act (COPPA)and other applicable laws regarding children’s privacy.

a. Information We Collect About Children
For students under the age of 13, we may collect the following types of information for tutoring purposes, with verifiable parental or guardian consent:

• Name
• Age and grade level
• Contact information for parents or guardians (e.g.,      email or phone number)
• Academic information, such as school subjects, tutoring      goals, progress reports, and test scores
• Session logs or learning history

We do not collect more information than is reasonably necessary to provide our services.

b. How We Use Children’s Information
We use the information collected from children solely for the purposes of:

• Providing tutoring services and creating personalized      lesson plans.
• Monitoring academic progress and improving the quality      of our services.
• Communicating with parents or guardians about tutoring      sessions and progress.

c. Parental Consent
We require parental or legal guardian consent before collecting or using a child’s personal information. Parents or guardians must provide consent during the account registration or session request process.

d. Parental Rights
As a parent or guardian, you have the right to:

• Review the personal information we have collected about      your child.
• Request that we delete your child’s personal      information.
• Withdraw consent for further collection or use of your      child’s information.

To exercise these rights, please contact us at jamarius.wooden@fdtutoring.com or 1-844-802-6544.

e. Data Security for Children’s Information
We take extra precautions to protect the personal information of children. All data is encrypted and stored securely, and access is limited to authorized personnel who need the information to provide tutoring services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the effective date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Frederick Douglass Tutoring LLC
209 20th St. N., Unit 95
Birmingham, AL 35203
Phone: 1-844-802-6544
Email: jamarius.wooden@fdtutoring.com